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FAO Site Admin - Issue With Private Messages

Anthony Kaminskas
Ireland
(Verified User)
Posts 7
Dogs 0 / Races 0

05 Jul 2018 12:57


 (0)
 (0)


I posted an advert for a bitch I was selling on Greyhound Data around 5 days ago via my laptop.

I left my laptop alone for a few days and was checking to see replies to the advert on my office computer and mobile phone (but not my laptop).

I was showing (still am) as receiving 0 replies on my Greyhound Data account on the office computer and mobile phone but when I checked my laptop last night I had 21 messages on the same account.

You may have an issue with Private Messages only showing on the device an advert was posted on rather than on any device.

Flagging up in case you want to take a look. Cheers.





Tony Gallagher
Australia
(Team Member)
Posts 5918
Dogs 12957 / Races 40209

05 Jul 2018 13:39


 (0)
 (0)


Hi Anthony, I hope all is going well for you mate. I have passed you message onto our I.T. to check it out.


Anthony Kaminskas
Ireland
(Verified User)
Posts 7
Dogs 0 / Races 0

06 Jul 2018 12:57


 (0)
 (0)


Thanks Tony. Much appreciated. Like Australia with the sun here at the moment! All the best.


Chris Houlding
United Kingdom
(Verified User)
Posts 929
Dogs 10 / Races 3

27 Dec 2019 15:37


 (3)
 (0)


I have just found a private message when checking my box but the Private Messages was not showing red as it has done in the past when there is a message waiting.


Carole Brown
Australia
(Verified User)
Posts 32355
Dogs 185 / Races 2

27 Dec 2019 21:07


 (0)
 (0)


Same with me, Chris.



Kevin Wright
Australia
(Verified User)
Posts 5708
Dogs 1 / Races 1

27 Dec 2019 21:49


 (0)
 (0)


I did hear the red light was a concern for some people so the team maybe had no other choice maybe but to remove it .

I hear maybe a nice Yellow or magenta light will be trialed over the coming weeks ....

Any suggestion would be welcome imo



Sandro Bechini
Australia
(Verified User)
Posts 19488
Dogs 15268 / Races 1856

28 Dec 2019 06:20


 (4)
 (0)


I thought RED stood out and was a good flag to see the messages



Kevin Wright
Australia
(Verified User)
Posts 5708
Dogs 1 / Races 1

28 Dec 2019 07:25


 (1)
 (0)


Sandro Bechini wrote:

I thought RED stood out and was a good flag to see the messages

Sandro ...
I agree there is nothing wrong with Red .....

Blame Bruce ...





Tony Gallagher
Australia
(Team Member)
Posts 5918
Dogs 12957 / Races 40209

28 Dec 2019 17:55


 (0)
 (0)


The red issue was fixed but depending on when the message was sent it should go red. To clarify if the message was sent before we fixed it turning red it still would not go red. If it is a recent message and your Private messages did not turn red then it was not fixed properly and I will get back to our I.T. to try again. I have sent you all a test message please let me know if it is working.


Carole Brown
Australia
(Verified User)
Posts 32355
Dogs 185 / Races 2

28 Dec 2019 19:02


 (0)
 (0)


Mine's ok, thank you.



Tony Gallagher
Australia
(Team Member)
Posts 5918
Dogs 12957 / Races 40209

28 Dec 2019 19:24


 (0)
 (0)


Thanks Carole



Kevin Wright
Australia
(Verified User)
Posts 5708
Dogs 1 / Races 1

28 Dec 2019 20:22


 (0)
 (0)


Red message test ...

Red is now working ....for me ...

Has anyones tab turned yellow or magenta yet ..





Tony Gallagher
Australia
(Team Member)
Posts 5918
Dogs 12957 / Races 40209

28 Dec 2019 21:10


 (0)
 (0)


Thanks Kevin, it seems to be working.


Chris Houlding
United Kingdom
(Verified User)
Posts 929
Dogs 10 / Races 3

28 Dec 2019 21:35


 (1)
 (0)


Mine didn't change colour - still showing black



Tony Gallagher
Australia
(Team Member)
Posts 5918
Dogs 12957 / Races 40209

29 Dec 2019 00:56


 (0)
 (0)


Hi Chris, can you please let me know what browser you are using so I can give our I.T. this information, thanks.


Chris Houlding
United Kingdom
(Verified User)
Posts 929
Dogs 10 / Races 3

29 Dec 2019 19:11


 (0)
 (0)


Hi Tony, I am using Chrome.



Tony Gallagher
Australia
(Team Member)
Posts 5918
Dogs 12957 / Races 40209

29 Dec 2019 21:04


 (0)
 (0)


Thanks Chris, I will get our I.T. to take a look.

posts 17